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Agentic AI Concierge
Challenges
Customer interactions are often fragmented across websites, forms, and backend systems. Visitors struggle to complete bookings or requests, while teams rely on manual handoffs between sales, support, and operations.
Traditional chatbots can answer questions but cannot reliably complete multi-step tasks across systems. The result is lower conversion, incomplete workflows, and increased operational effort.
Solution
The Multi-Tenant AWS BI SaaS Platform - centered around Amazon QuickSight and Amazon Q - delivers real-time, interactive dashboards and predictive insights without the complexity of traditional BI tools.
Whether you're empowering internal teams or delivering embedded analytics to your customers, this scalable, serverless solution ensures secure, governed access for thousands of users. Eliminate the burden of high infrastructure and licensing costs. Empower your teams with self-service analytics, intuitive natural language querying, and accelerated insights - while significantly reducing costs.
Transform how your organization leverages data with a fully managed, AI-powered Business Intelligence platform built natively on AWS.
Unlock Smarter Decisions at Scale with AWS BI SaaS Powered by Amazon QuickSight & Amazon Q
Agentic AI Concierge is a website-embedded AI agent that reasons, acts, and completes tasks across systems. The conversational layer is powered by large language models, while actions are executed through secure, event-driven workflows.
Built using AWS-native services such as Amazon Bedrock, AWS Lambda, and Amazon S3, the solution integrates with external platforms like calendars and Jira via APIs. The agent operates with defined goals, context, and constraints, ensuring behavior remains governed, observable, and auditable.
Solution
Why It Matters
#ModelTraining
#DevOpsForAI
#MLPipelines
#DataEngineering
#CloudAI
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Higher Conversion and Completion Rates
Visitors move from intent to action without unnecessary friction.
Consistent and Controlled Interactions
Actions follow defined rules and operational boundaries.
Reduced Manual Effort
Routine tasks such as scheduling and ticket creation are automated.
Scalable by Design
The architecture scales with demand without additional staffing or infrastructure management.
Executes complex workflows end-to-end without manual intervention.
Provides a seamless, in-page conversational experience for users.
Connects directly to enterprise systems to exchange
data in real time.
Automatically creates, updates, and tracks tickets across platforms.
Ensures controlled execution with full visibility
and traceability.
Escalates to human teams when confidence or authorization thresholds are met.
Solution
The Multi-Tenant AWS BI SaaS Platform - centered around Amazon QuickSight and Amazon Q - delivers real-time, interactive dashboards and predictive insights without the complexity of traditional BI tools.
Whether you're empowering internal teams or delivering embedded analytics to your customers, this scalable, serverless solution ensures secure, governed access for thousands of users. Eliminate the burden of high infrastructure and licensing costs. Empower your teams with self-service analytics, intuitive natural language querying, and accelerated insights - while significantly reducing costs.
Transform how your organization leverages data with a fully managed, AI-powered Business Intelligence platform built natively on AWS.
Unlock Smarter Decisions at Scale with AWS BI SaaS Powered by Amazon QuickSight & Amazon Q
Outcome
Agentic AI Concierge transforms customer interactions into completed actions - bookings, tickets, and qualified engagements - using a controlled, AWS-native approach built for reliability and scale.
Agentic AI Concierge
Challenges
Customer interactions are often fragmented across websites, forms, and backend systems. Visitors struggle to complete bookings or requests, while teams rely on manual handoffs between sales, support, and operations.
Traditional chatbots can answer questions but cannot reliably complete multi-step tasks across systems. The result is lower conversion, incomplete workflows, and increased operational effort.
#AgenticAI
#IntelligentAutomation
#ConversationalAI
s
o
l
u
t
i
o
n
s
Solution
Agentic AI Concierge is a website-embedded AI agent that reasons, acts, and completes tasks across systems. The conversational layer is powered by large language models, while actions are executed through secure, event-driven workflows.
Built using AWS-native services such as Amazon Bedrock, AWS Lambda, and Amazon S3, the solution integrates with external platforms like calendars and Jira via APIs. The agent operates with defined goals, context, and constraints, ensuring behavior remains governed, observable, and auditable.
.jpg)
Higher Conversion and Completion Rates
Visitors move from intent to action without unnecessary friction.
.jpg)
Consistent and Controlled Interactions
Actions follow defined rules and operational boundaries.
.jpg)
Reduced Manual Effort
Routine tasks such as scheduling and ticket creation are automated.
.jpg)
Scalable by Design
The architecture scales with demand without additional staffing or infrastructure management.
Capabilities
Executes complex workflows end-to-end without manual intervention.
Provides a seamless, in-page conversational experience
for users.
Connects directly to enterprise systems to exchange
data in real time.
Automatically creates, updates, and tracks tickets across platforms.
Ensures controlled execution with full visibility
and traceability.
Escalates to human teams when confidence or authorization thresholds are met.
Outcome
Agentic AI Concierge transforms customer interactions into completed actions - bookings, tickets, and qualified engagements - using a controlled, AWS-native approach built for reliability and scale.