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IDT Solution
IDT designed and deployed a private-by-design AI-powered employee assistance chatbot using AWS-native services. The solution securely synchronizes IMIGIT™ document stores to Amazon S3 within the customer’s AWS account and leverages Amazon Q Business to deliver natural-language search and summarization across the mirrored dataset.
Access control and encryption are enforced using AWS IAM and AWS KMS, ensuring strict data governance and isolation from production systems. This architecture enables secure conversational interaction with documents while maintaining full control over data boundaries. The proof of concept validates the complete workflow—from secure data synchronization to accurate, context-aware conversational responses—using AWS, GenAI, and DevOps best practices.
AI-POWERED EMPLOYEE ASSISTANCE CHATBOT ON AWS FOR IMIGIT™ DOCUMENT MANAGEMENT (POC)
Executive Summary
New Angle Systems LLC develops IMIGIT™, a document management platform used to store and manage large volumes of files, scans, PDFs, images, and metadata. As organizations rely on IMIGIT™ for operational and compliance-critical workflows, employees increasingly face challenges locating and interpreting relevant information quickly across growing document archives.
To address this, New Angle Systems partnered with Innovative Digital Transformation LLC (IDT) to design and deploy an AI-powered employee assistance chatbot on AWS. The proof of concept delivers secure, conversational access to IMIGIT™ documents by synchronizing data to Amazon S3 within the customer’s AWS account and enabling natural-language search and summarization using Amazon Q Business—without accessing or modifying production systems.
AI-POWERED EMPLOYEE ASSISTANCE CHATBOT ON AWS FOR IMIGIT™ DOCUMENT MANAGEMENT (POC)
Executive Summary
New Angle Systems LLC develops IMIGIT™, a document management platform used to store and manage large volumes of files, scans, PDFs, images, and metadata. As organizations rely on IMIGIT™ for operational and compliance-critical workflows, employees increasingly face challenges locating and interpreting relevant information quickly across growing document archives.
To address this, New Angle Systems partnered with Innovative Digital Transformation LLC (IDT) to design and deploy an AI-powered employee assistance chatbot on AWS. The proof of concept delivers secure, conversational access to IMIGIT™ documents by synchronizing data to Amazon S3 within the customer’s AWS account and enabling natural-language search and summarization using Amazon Q Business—without accessing or modifying production systems.
New Angle Systems LLC
Case Study
The Challenge
mployees spend excessive time manually searching across IMIGIT™ document repositories to find relevant information. This fragmented, navigation-heavy approach slows decision-making, increases operational costs, and leads to inconsistent responses to internal and external requests. The lack of conversational access further complicates compliance-related inquiries and audit preparation, where timely and accurate information retrieval is critical.
New Angle Systems required a secure, AWS-native solution that could provide instant, conversational access to documents—enabling search, summarization, and extraction of key information—while keeping production data isolated. The goal was to validate end-to-end value through a proof of concept that improves productivity, shortens time-to-resolution, and strengthens audit readiness without introducing operational risk.
The Challenge
mployees spend excessive time manually searching across IMIGIT™ document repositories to find relevant information. This fragmented, navigation-heavy approach slows decision-making, increases operational costs, and leads to inconsistent responses to internal and external requests. The lack of conversational access further complicates compliance-related inquiries and audit preparation, where timely and accurate information retrieval is critical.
New Angle Systems required a secure, AWS-native solution that could provide instant, conversational access to documents—enabling search, summarization, and extraction of key information—while keeping production data isolated. The goal was to validate end-to-end value through a proof of concept that improves productivity, shortens time-to-resolution, and strengthens audit readiness without introducing operational risk.
The Challenge
mployees spend excessive time manually searching across IMIGIT™ document repositories to find relevant information. This fragmented, navigation-heavy approach slows decision-making, increases operational costs, and leads to inconsistent responses to internal and external requests. The lack of conversational access further complicates compliance-related inquiries and audit preparation, where timely and accurate information retrieval is critical.
New Angle Systems required a secure, AWS-native solution that could provide instant, conversational access to documents—enabling search, summarization, and extraction of key information—while keeping production data isolated. The goal was to validate end-to-end value through a proof of concept that improves productivity, shortens time-to-resolution, and strengthens audit readiness without introducing operational risk.
The Benefits
New Angle Systems now has a validated, AWS-native proof of concept that demonstrates how conversational AI can dramatically reduce time spent searching document archives. Employees can quickly retrieve relevant information and summaries, improving response times for operational, compliance, and support-related requests.
By isolating the solution from production systems, the POC minimizes risk while providing a clear path toward broader adoption. The result is improved productivity, reduced manual effort, and a scalable foundation for delivering AI-powered document intelligence to end customers of the IMIGIT™ platform.
IDT delivered a secure, AWS-based proof of concept that brings conversational access to our IMIGIT™ documents. The chatbot provides quick, accurate summaries. The solution gives the end customers of our IMIGIT™ product faster responses to internal requests and a clear path to reduce manual search time so their teams can focus on higher-value work. We appreciate IDT’s professional execution and innovative approach.
Eric Saito - Principal
New Angle Systems LLC
