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IDT Solution
IDT developed an automated patch management system tailored to the customer's mixed environments. The system included:
- Detection of available security patches
- Structured workflows for vulnerability review
- Stakeholder coordination for timely decision-making
- Secure application of updates across AWS cloud, colocation, and on-prem servers
The solution was built using AWS services such as EC2 and KMS, ensuring both flexibility and security. As part of a long-term engagement, IDT also assumed responsibility for ongoing patch operations, allowing the client’s internal teams to focus on strategic priorities.
PATCH MANAGEMENT
Executive Summary
New Angle Systems LLC engaged Innovative Digital Transformation LLC (IDT) to design and implement a unified, automated patch management process across its production environments. The customer required an end-to-end system capable of detecting security updates, reviewing findings, coordinating responses, and applying patches across AWS workloads, colocation infrastructure, and on-premises data centers. In addition to building the system, IDT was contracted to provide long-term operational support.
PATCH MANAGEMENT
Executive Summary
New Angle Systems LLC engaged Innovative Digital Transformation LLC (IDT) to design and implement a unified, automated patch management process across its production environments. The customer required an end-to-end system capable of detecting security updates, reviewing findings, coordinating responses, and applying patches across AWS workloads, colocation infrastructure, and on-premises data centers. In addition to building the system, IDT was contracted to provide long-term operational support.
New Angle Systems LLC
Case Study
The Challenge
The customer faced increasing complexity in managing security updates across hybrid environments. Ensuring timely and secure patching was resource-intensive and difficult to standardize, especially when involving multiple infrastructures. The client needed a scalable, automated solution to reduce manual effort, mitigate security risks, and maintain compliance. In parallel, they sought a trusted partner who could continue managing the patch lifecycle beyond initial implementation.
The Challenge
The customer faced increasing complexity in managing security updates across hybrid environments. Ensuring timely and secure patching was resource-intensive and difficult to standardize, especially when involving multiple infrastructures. The client needed a scalable, automated solution to reduce manual effort, mitigate security risks, and maintain compliance. In parallel, they sought a trusted partner who could continue managing the patch lifecycle beyond initial implementation.
The Challenge
The customer faced increasing complexity in managing security updates across hybrid environments. Ensuring timely and secure patching was resource-intensive and difficult to standardize, especially when involving multiple infrastructures. The client needed a scalable, automated solution to reduce manual effort, mitigate security risks, and maintain compliance. In parallel, they sought a trusted partner who could continue managing the patch lifecycle beyond initial implementation.
The Benefits
- Centralized and consistent patching across all environments
- Reduced manual overhead and improved operational efficiency
- Strengthened security posture and compliance alignment
- Long-term managed support from experienced AWS professionals
We partnered with IDT to implement a unified, automated patch management process across our AWS, colocation, and on-prem environments. Managing updates across such a diverse infrastructure was complex, and IDT’s solution brought the consistency and efficiency we needed.
Their team not only delivered a secure, well-automated system but also took on long-term operational support, allowing our internal teams to stay focused on strategic priorities. We highly recommend IDT as a reliable and knowledgeable AWS partner.
Eric Saito, Principal New Angle Systems LLC
